This is an American electronic commerce company that was founded in 1998 and is a division of eBags, Inc. based in Greenwood Village, Colorado. eBags primary purpose was to be an online retailer offering backpacks, handbags, business cases, urban bags, travel accessories, and luggage. They represent more than 700 brands.
EBags was launched in March 1999 with focus primarily on luggage because of the backgrounds of the founders. The four founders had previously worked for Samsonite and between all four, had worked more than 50 years. They started with seven brands such as Samsonite, JanSport, and Skyway Luggage.
One founder had experience in the development of duffel, backpack, and luggage products plus managing about 20 different distribution channels in North America. Another founding member led USA marketing for both American Tourister and Samsonite. Another founder was president of both Samsonite and American Tourister. The last founder had served in both the marketing and sales capacities of Samsonite.
The company experienced extreme rapid growth until September 11, 2001 when the United States was hit with the terrorist attack. The luggage sales slowed to 2% growth for the next six months.
To help recharge their growth eBags decided to diversify. They decided to move more into purses and handbags, business cases, sport bags, and backpacks, which allowed the company to concentrate on more daily use. From the time the company began, it drop-shipped most products directly from the manufactures to the consumers. In addition, they have a call center that is outsourced to the Philippines, which has lowered operating costs.
Over the years, the eBag brand representation, which totals over 700, has been in the United States and Europe. Part of this recent expansion has been due to the focus more on boutique designer handbags. EBags is a strong price competitor in the market due to the fact that they do not have to follow Minimum Advertised Price (MAP) pricing for all vendors.
The company features approximately 300 handbag designers from Kate Spade and Cole Hann, to name a couple. On their website you can join their rewards club, and also sign up for exclusive email offers. They even have a section that offers products such as diaper bags that are both fashionable for mom or dad, kid’s bags, kid’s luggage and more.
They offer free returns and their 100% price guarantee online so you will know that you are getting the bag at a great price.